SKR
Nursery Group is the operator and licensee of SKR Nursery and can be
contacted by e-mail at subhamkumarroy81@gmail.com .
The protection and security of your personal information is one of SKR Nursery
top priorities. This online Privacy Policy discloses SKR
Nursery information practices for this Website and
subscriber / membership based services (“Services”) including the type of
information being collected, method of such information collection, use of such
information and sharing of such information with third parties.
By using this Website you agree to accept the terms of this
Privacy Policy as well as the Website’s Terms of Use. By accessing or using
this Website you expressly consent to our use and disclosure of your personal
information in any manner described in this Privacy Policy. This Privacy Policy
extends to both, users who visit the Website but do not transact business on
the Website (“Users”) as well as users who are registered and are authorized by
the Website to transact business on the Website (“Members”).
“Personal Information” refers to any information that identifies
or can be used to identify, contact or locate the person, to whom such
information pertains including, but not limited to, name, address, phone
number, fax number, email address, financial profiles, identification number
and credit card information.
PLEASE READ THE FOLLOWING TERMS OF OUR PRIVACY POLICY
PERSONAL INFORMATION THAT MAY BE COLLECTED
SKR Nursery shall collect and store any information that you may
provide on our Websites. To enable you to become a member or subscriber of our
Websites we need to have your basic Personal Information. Apart from this, when
you visit our site, our systems collect details about your computer’s personal
information like your IP address. Please note that your IP address does not
identify you personally. No use or Services available on this Website are
directed towards children. skrnursery.com does not knowingly collect Personal
Information from children or sell of its products to children.
USE OF INFORMATION COLLECTED
The Company owns all the information collected via the Website. As
applicable, the information collected by the Company shall be used to contact
you about the Websites and Website related news and Services available on the
Websites; monitor and improve the Website; calculate the number of visitors to
the Website and to know the geographical locations of the visitors; update you
on all the special offers available on the Website and provide you with a
better shopping experience.
Please note that when you place an order, some of your Personal
Information will be passed on to the others who shall need to have access to
some Personal Information like courier companies, credit card processing
companies, vendors etc. to enable them and skrnursery.com perform their duties
and fulfill your order requirements.
The Company does not allow any unauthorized persons or
organization to use any information that skrnursery.com may collect from you
through these Websites. In the event the Company is required to respond to
subpoenas, court orders or other legal process, your Personal Information may
be disclosed pursuant to such subpoenas, court order or legal process, which
may be without notice to you.
Cookies are small pieces of information saved by your browser onto
your computer. Cookies are used to record various aspects of your visit and
assist SKR Nurseryto provide you with uninterrupted service. Setgreen.com do
not use cookies to save Personal Information for outside uses.
As you browse skrnursery.com, advertising cookies will be placed
on your computer so that we can understand what you are interested in. The
Company may share collective information such as demographics and Website usage
statistics with our sponsors, advertisers or other third parties (such third
parties do not include the Company`s marketing partners and network providers).
When this type of information is shared, such parties do not have access to
your Personal Information.
This Website may contain links which may lead you to other Websites.
Please note that once you leave our Website you will be subjected to the
Privacy Policy of the other website and this Privacy Policy will no longer
apply.
BY USING THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF
THIS PRIVACY POLICY, THE COMPANY RESERVES THE RIGHT, IN OUR SOLE DISCRETION, TO
CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY AT
ANY TIME.
If you have any questions about this Privacy Policy, please feel
free to through our Website or write to us at subhamkumarroy81@gmail.com.
OUR POLICY
We firmly believe in helping our customers as far as possible, and
therefore have a liberal customer policy. RESOLUTION OF CONCERNS
Please email any concern to subhamkumarroy81@gmail.com
If the concern is regarding the taste/quality/ingredients of the
food product, we will refer the issue to the concerned producer and make
suitable efforts to help resolve the complaint.
If you think you have received the food items in an unsatisfactory
condition or if the packaging is tampered with or damaged before delivery,
please email us at subhamkumarroy81@gmail.com with your Order Number &
relevant photographic evidence within 24 hours of the package being delivered
to you/your address If the claim is genuine as found by us, we will issue a
coupon code for the amount pertaining to the unsatisfactory shipment. You can
utilise the coupon code for subsequent purchases on the website. The coupon
code cannot be encashed or refunded.
We accept cancellation once the order got booked.
If we suspect any fraudulent transaction by any customer or any
transaction which defies the terms & conditions of using the website, we at
our sole discretion could cancel such orders. We will maintain a negative list
of all fraudulent transactions and customers and would deny access to them or
cancel any orders placed by them. SHIPPING & DELIVERY POLICY
skrnursery.com is committed to deliver your order with good
quality packaging within given time frame.
To ensure that your order reaches you in good condition, in the
shortest span of time, we ship through reputed courier agencies only and to the
specific geographies serviced by them. . We ship throughout the week during
normal working hours except Saturday/Sunday/Public holidays (which are excluded
to prevent the lag in shipments).
We currently do not levy any service charge.
Orders are dispatched within 24-48 hrs working days post the
receipt of the order and depending on availability of the fresh product.
Delivery of all orders will be duly done to the address as mentioned by you at
the time of placing the order. In order to avoid disappointment, we will not
accept orders that need to be delivered to any pincode not serviced by our
reputed courier partners.
Please note that the delivery timing depends on a number of
factors like: weather, unforeseen events, traffic conditions and other special
events. However, we will always endeavour to complete the delivery as early as
possible and keep you updated in case of any changes. We are not responsible
for any delay caused by any unforeseen time lags by the courier companies in
delivering the parcels to the customer, or if the customer is not available at
the time of delivery.
Transaction fees charged would be borne by cardholder for any
payment. Transaction fee charges would not be refunded/ reversed under any
circumstances for any refund/ reversal /chargeback and any other reasons.
There is return policy. if customer paid twice for one
transaction, the one transaction amount will be refunded via same source within
15 to 20 working days. Usually we take deliver order within 4-5 days based on
availability product. In any case if the booked order is not available then
refund will be processed within 15-20 working days.
There is no replacement of product if its damaged one, full refund
will be given to customer in such cases. Return charges will be bared by skrnursery.com
CANCELLATION POLICY
(criteria & timelines of cancellation is clearly defined) how
customer will cancel the order before shipment, timelines need to be mentioned
and once the cancellation done, the entire amount or any deduction (pleases
confirm) will be fully refunded via original method of payment within 07 to 10
working days.
Cancellation will be done only before 24hrs of delivery, Full
refund will be given in such cases within 07-10 working days.
DELIVERY POLICY
Standard time line needs to be update in your Delivery Policy
& shipping details.
Standard delivery time 4-5 Days
Once customer orders the product, it will take minimum 24-48 hrs
to dispatch the product.